Delivery Information

DELIVERY INFORMATION

When buying items on this site, buyer must fully understand that products are made by hand and therefore that every item will not be 100% same as the others made. We put a lot of work to make all our items install as easy as we can but buyer must know that some fitment can be necessary in some case. We recommend customers to find a professional shop to install parts on their car. This is to prevent scratches, cracks or other problems during the installation.

Those parts MUST NOT be used on the streets. Carbon is a strong material but not as strong as steel, during a crash, the carbon can break quite easily. It is the buyer responsibility to use our items on/in his car. We recommend using our parts only on the track in a safe environment.

We can’t ensure to comply with every local laws and regulation (TÜV, MOT, Contrôle Technique and such) It’s buyer’s responsibility to understand and accept that, if the purchase is confirmed, that not all the parts can be used on Street Cars as they don’t come with certifications nor paperwork.

SIZES, WEIGHT AND DIMENSIONS

All the products are handmade. Therefore, some measurements given in the product description may vary and are given as an estimation. This includes, but not limits to :

  • Weight figures (may depend on the amount of resin laid and used)
  • Width measurements (May vary depending on where you place the fender on your car)

SHIPPING DAMAGE

We package all of our items carefully and often double boxed.  Items are rarely damaged in shipping. However, if this does occur, you need to keep all of the packaging material and boxes for a shipping claim. If your item is damaged or lost in shipping, a claim must be filed with us for you to receive compensation. The original shipping charge is not included in the insured amount. Only the merchandise value can be claimed.
WE DO NOT REFUND OUT OF POCKET Expenses FOR SHIPPING DAMAGE.

RETURNS 

It is our desire for you to be completely happy with your purchase.  We accept returns under the following conditions:

New, unused, unopened items may be returned within 7 days for refund less shipping/handling. Please contact us for return instructions. Opened or used returns will be returned to the buyer at the buyer’s expense without being refunded.

Items that are shipped incorrectly will be exchanged for the correct item.  Contact us for return shipping label and instructions.  Return must be unopened and unused to be exchanged. Opened/used items cannot be exchanged or returned. Opened or used returns will be returned to the buyer at the buyer’s expense without being refunded.

Items that are damaged in shipment require a shipping damage claim to be filed with the carrier prior to return.  Please contact us to file the claim, issue further instructions.  We will issue a replacement after verification of shipping damage and acceptance by the carrier. Please contact us if a replacement is needed sooner.

Also, if the Buyer ordered the wrong part for his car, or realises that he’s not allowed to fit a part in his country, return charges are to be paid by the buyer. In case of a Buyer’s mistake, restocking fees will apply. (30% of the original part’s cost).

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